// FAQ
Questions agencies ask
Will you take my leads?
No. Every listing page shows your agent's details, and links to your website once it's in your agency profile. ListStream has no lead inbox and doesn't contact buyers.
Which AI assistants can read my listings?
Any assistant that reads the web, including ChatGPT, Gemini, Claude and Perplexity, can read ListStream pages. We also tell Google and Bing about every change. Which sources an assistant cites in a particular answer is its own choice, so we can't guarantee an appearance.
Do I have to re-enter my listings?
No. You export them from your CRM as REAXML, the standard file the portals already use, and upload it.
Which CRMs work?
Any CRM that exports REAXML, which includes the major Australian CRMs. Upload the file from your dashboard, or have your CRM send changes by itself over FTP, SFTP or HTTPS: your feed details are on the Connections page of your dashboard.
What is my ListStream ID?
Six letters we give your agency when you sign up. Put it in your CRM as ListStream's agent ID. Listings with a different ID are skipped, so no other agency can change yours.
How quickly do listings go live?
About a minute after ListStream receives them. Search engines are told straight away (for new agencies, once we've reviewed the account); when AI assistants pick the change up depends on them.
How do I remove a listing?
Mark it withdrawn or off market in your CRM and upload again. It comes off ListStream within minutes. Sold listings stay up, marked as sold.
Who can see my agency account?
People signed in to it, and ListStream staff where they need to run the service (for example, reviewing new agencies). Listing pages are public, because that's how AI assistants and buyers find them.
Why is my new agency waiting for review?
We check every new agency before search engines are told about its pages, so no one can publish listings in another agency's name. Your pages are live in the meantime, and you can add up to 50 new listings a day until the review is done.